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E-Commerce First Impression
E-Commerce First Impression
E-Commerce First Impression by
E-Commerce landing pages are like front doors… friendly,
easily accessible and an invitation to the visitor to enter.
That’s how you want cyberspace visitors to perceive your
landing page. You are selling products and/or services on your
e-Commerce site, and you need to have a landing page that invites
readers in to take a look. There are some tips that you can
consider as you build your front door to make it as friendly and
inviting as possible.
Once the visitor clicks on your well-placed ad, he enters your
landing page, your front door. His/her eyes go immediately to the
area above the fold and to the upper left side of the screen. Put
the information there that you want your visitors to see first.
Write headlines that pop. Don’t add fluff; make sure the
visitor knows what you are about. Your message should be clear to
the reader, and it should define the value of your product or
service. Remember that pictures always speak louder (and frequently
more effectively) than words.
Simplify, Simplify, Simplify. Content on your page needs to be
organized so it’s easily followed. Columns help visitors
browse your pages, and they help search engines identify who you
are. But research suggests a single column produces more
conversions than multiple columns on a page. Take a look at the
composition of your page and minimize columns if at all possible.
Keep your copy easy to read and understand. If your visitor has to
wade through a morass of language that is difficult to follow, you
will lose him/her.
You will also lose your visitor if you require a sequence of clicks
on several pages to complete a purchase. If I’m in a store
trying to purchase an item and find the process lengthy or
otherwise frustrating, I’m likely to leave and go somewhere
else. There are too many options in the world of commerce to have
to put up with being challenged when trying to make a purchase. Try
to make buying your product or service as easy as possible;
preferably, one click on the landing page should get the customer
to the page to complete a purchase. No eCommerce site reaches 100%
CTR. But yours will increase if you make the process simple.
Finally, it’s important to remember you are promoting your
brand. Some of the tips will need to be individualized for your
particular site. You won’t want a page full of energy if you
determine a less forceful approach is desirable. Likewise,
don’t create a calm and pastoral page if you want an edgy
feel. Your brand needs to be compatible with the tone of your page;
each needs to complement the other for maximum appeal for
visitors.
If you keep the ‘front door’ concept in mind as you
create your landing page, your chances for visitors to become
customers will improve.
eCommerce
& Web Design are divisions of Mandarich Media Group
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